Accuracy and professionalism are paramount in Australia's building surveying industry. One critical aspect that often goes unnoticed is data entry quality in tools like Visual Approvals. The old adage "rubbish in, rubbish out" aptly describes the impact of sloppy data entry. Entering inaccurate, misspelled, or poorly formatted data can lead to significant repercussions, casting doubt on your business's professionalism and credibility.
In this article, we will explore best practices for data entry in Visual Approvals. By adhering to these guidelines, you can ensure that the data you present to clients reflects the high standards of your business.
Accurate data entry is more than a technical requirement; it reflects your business's professionalism. Your clients rely on the documents and reports generated from Visual Approvals to adhere to instructions and maintain compliance. Sloppy data entry can lead to the following:
Errors in Reports: Inaccurate information can lead to the misinterpretation of inspection results and the omission of follow-up actions.
Damaged Reputation: Clients may question your attention to detail in other areas of your work, such as cross-checking items with the building code or accurately keeping records throughout the project's progression.
Lost Business: Consistently subpar data entry can lead to a decline in client retention and missed business opportunities. It erodes trust in your company's capability to fulfil obligations, ultimately impacting all of a project's stakeholders.
Ensure that all entries are free from spelling and grammatical errors. Mistakes in these areas can make your documentation look unprofessional and lead to confusion or misinterpretation in the reader.
Use Spell Check: Utilise VA's built-in spell check tools to correct typos and spelling mistakes.
Proofread: Review your entries for errors automated tools might miss before issuing and sending documentation to clients.
Consistently using the correct case for text enhances readability and professionalism.
Names and Titles: Always capitalise proper nouns and titles.
Consistency: Use abbreviations and acronyms consistently and appropriately.
Proper formatting of text and data improves clarity and professionalism.
Tables and Lists: Use structured formats like tables and bullet points to organise data.
Alignment: Ensure that text and numbers are aligned correctly to enhance readability.
Ensure that all information entered is accurate and includes all the details known when creating or updating a record.
Cross-Check Information: Verify the data against sources or received documentation.
Update Regularly: Double-check your information and keep fields updated to ensure projects stay on schedule and to avoid sending outdated information to clients.
Your team should enter every piece of data with care and precision.
Thoroughness: Do not skip fields or make assumptions; enter complete and accurate data.
Consistency: To maintain uniformity, follow the same procedures and standards for every application or inspection. For instance, when using the File Location and Reason fields, establish a company-wide standard for their intended use and make sure that every team member understands the significance of these fields in ensuring the successful delivery of each project.
Use clear and professional language in all communications.
Avoid Jargon: Use clear and straightforward language that resonates with your clients. Keep in mind that not all clients may be well-versed in industry terminology.
Be Concise: Provide information that is clear and to the point without unnecessary elaboration.
Using email templates in Visual Approvals offers numerous benefits, ensuring that all communication maintains a consistent and professional appearance. Templates standardise language, ensuring clarity and uniformity in messaging across all correspondence. By using the same fonts, colours, and formatting, email templates create a cohesive visual identity, reinforcing your brand’s professionalism and attention to detail.
This consistency not only enhances readability and presentation but also instils confidence in clients as they receive communications that are polished and reliable. Ultimately, email templates streamline the communication process, reducing errors and saving time while upholding a high standard of professionalism.
By implementing these best practices, you demonstrate to your clients that you value precision and accuracy in all aspects of your work. Your attention to detail helps build trust and ensures that your clients receive the highest quality of service.
In the field of building surveying, the details matter. By committing to accurate, well-formatted, and concise data entry in Visual Approvals, you uphold the integrity of your profession. Take the time to invest in training your staff to get it right and embed a commitment to excellence in your business culture.
Remember, the quality of your data entry speaks volumes about your business. Nail it, and your clients will notice the difference that sets you apart from your competitors.
If you need help establishing best practices for any of the Visual Approvals data entry fields, don't hesitate to contact your dedicated Client Relationship Manager.