Misconduct inquiries conducted by the various Australian building authority bodies, often raise questions about a firm's Quality Assurance or Systems & Risk Management strategies. If found to be inadequate, businesses could be looking at large legal bills, possible fines or suspension, as well as the flow on effect of increased professional indemnity insurance premiums.
Although, Insurers offering Professional Indemnity Insurance don’t publicly advertise the fact, they too look to review current processes & procedures during the review of a claim or before providing Professional Indemnity insurance.
Many legal advisors provide recommendations with respect to improving internal procedures and streamlining administrative work associated with the role of a Building Certifier or Surveyor.
Some of these recommendations include:
- Using a system where all documentation produced is traceable, especially documents sent to council
- Ability to show all communications received and the date received
- Implement processes, procedures & checklists that all staff are required to follow
- Easy accessibility to produce historical records
Visual Approvals, software designed specifically for the Building Certification industry, provides the tools to streamline processes, improve efficiency and formalise procedures through the following means:
- Electronic storage, management & production of all documentation including email communications
- Manage, record and follow the complete assessment - approval process with electronic checklists
- Implement security controls over the use of stamps and signatures
- Manage, record and follow the entire inspection process
Don't take the risk! If the unforeseen happens you may need to meet the criteria of your Professional Indemnity Insurance company. Update your system policy and procedures today!
For more information on this topic or to learn more about Visual Approvals, please call our Client Relationship Manager on 03 9038 8040 or Contact Us
.svg)
.svg){kind=small}
.svg)